METROGATE STUDY AREA

The main FIE study area is located in Metrogate House, one of FIE’s residences. This facility recently underwent a large refurbishment to make it more student friendly by dividing the space into a quiet study area and a student lounge. The quiet area workspace is equipped with 11 PCs, one black and white printer, and one color printer. The student lounge is a more laid back space for either individual or group study with sofas, desks and chairs, as well as laptop desks. Here you can also find two PCs and a dedicated printer without the need to go into the quiet area.  

The specifications of the facility are as follows:

• 13 all-in-one Dell PCs with Windows 10 operating system
• 3 LaserJet printers, students print for free 
• Scanner
• Software consisting of the full range of MS Office software applications, Acrobat Reader, and VLC
• Wired and Wireless Internet connection 

WIRELESS INTERNET ACCESS

All FIE buildings are equipped with a 24-hour wireless Internet connection. Students and faculty may access the wireless system in any of these buildings using their laptops. The wireless system is connected to fiber optic cables that provide each of our sites with 100Mbps speed for upload and 100Mbps for download.

Most laptops now have wireless capability which is required for wireless Internet access. Students must also ensure that they have an up-to-date operating system and that they have installed anti-virus software on their laptop.

FIE will not be responsible for fixing, buying, replacing or providing hardware or software for students’ laptops.

All cable and wireless network use should comply with FIE rules and policies, as well as both UK and US Internet and software usage regulations. FIE’s networks are for educational use and purposes only. Some activities are strictly prohibited, this includes:

• Unauthorized downloading of programs and files
• Illegal file sharing
• Accessing pornographic sites
• Interfering with hardware equipment 

IT SUPPORT POLICY

FIE provides IT support for the main cable and wireless networks every day of the week from 9 am—10 pm, including weekends and holidays. Faculty and students can receive advice on their personal devices from 9 am—5 pm from Monday to Friday on business days. This is only limited to general IT advice and does not include fixing any software or hardware problems, however, we can advise you where to go for help.